Touchpad and TrackPoint Does Not Work on Lenovo X1C6 and X280

Bug #1723986 reported by AaronMa
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
HWE Next
Fix Released
Critical
AaronMa
linux (Ubuntu)
Fix Released
Critical
AaronMa
Artful
Fix Released
Critical
AaronMa

Bug Description

Synaptics devices on Lenovo X1C6 and X280 can not work via PS/2 mode, it show:
[ 11.366996] psmouse serio1: synaptics: Touchpad model: 1, fw: 9.16, id: 0x1e2a1, caps: 0xf001a3/0x940300/0x12e800/0x500000, board id: 3382, fw id: 2629663
[ 11.367002] psmouse serio1: synaptics: serio: Synaptics pass-through port at isa0060/serio1/input0
[ 11.781876] psmouse serio2: Failed to reset mouse on synaptics-pt/serio0
[ 30.390508] psmouse serio2: Failed to deactivate mouse on synaptics-pt/serio0
[ 30.862260] psmouse serio2: Failed to enable mouse on synaptics-pt/serio0

Enable SMBus mode on these devices will make them work.

Cherrypick 3 patches from patchwork as sauce patches on Ubuntu Artful kernel.

AaronMa (mapengyu)
tags: added: originate-from-1722867 sutton
Changed in linux (Ubuntu):
assignee: nobody → AaronMa (mapengyu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1723986

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu Artful):
status: New → Fix Committed
AaronMa (mapengyu)
Changed in linux (Ubuntu):
status: Incomplete → Fix Committed
Changed in hwe-next:
status: New → Fix Committed
Revision history for this message
Kleber Sacilotto de Souza (kleber-souza) wrote : Re: Touchpad and TrackPoint Dose Not Work on Lenovo X1C6 and X280

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-artful' to 'verification-done-artful'. If the problem still exists, change the tag 'verification-needed-artful' to 'verification-failed-artful'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-artful
Pascal Morin (pcm689)
summary: - Touchpad and TrackPoint Dose Not Work on Lenovo X1C6 and X280
+ Touchpad and TrackPoint Does Not Work on Lenovo X1C6 and X280
Revision history for this message
Bin Li (binli) wrote :

I attached the log.

The default kernel the touchpad and trackpoint can't work.
Linux u-ThinkPad-X280 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:35:14 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

After upgrade kernel from proprosed, the touchpad works, but the trackpoint still can't work.
Linux u-ThinkPad-X280 4.13.0-17-generic #20-Ubuntu SMP Mon Nov 6 10:04:08 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

DMI: LENOVO \x02MFG_IN_GO/\x02MFG_IN_GO, BIOS N20ET15W (1.00 ) 11/01/2017

Revision history for this message
AaronMa (mapengyu) wrote :

@binli, there's another ops to do: remove i2c_801 from modules blacklist, please try again.

Revision history for this message
Bin Li (binli) wrote :

@Aaron,

 After reboot I found the touchpad couldn't work, a little weird, and I removed i2c_801, but the i2c_i801 was not loaded, I tried to install it by manual, found that this module is not exist.

Revision history for this message
Bin Li (binli) wrote :

After install the linux-image-extra, and removed the i2c_i801 from blacklist, I found the touchpad and trackpoint work fine.

Bin Li (binli)
tags: added: verification-done-artful
removed: verification-needed-artful
Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (21.9 KiB)

This bug was fixed in the package linux - 4.13.0-17.20

---------------
linux (4.13.0-17.20) artful; urgency=low

  * linux: 4.13.0-17.20 -proposed tracker (LP: #1728927)

  [ Seth Forshee ]
  * thunderx2 ahci errata workaround needs additional delays (LP: #1724117)
    - SAUCE: ahci: thunderx2: stop engine fix update

  * usb 3-1: 2:1: cannot get freq at ep 0x1 (LP: #1708499)
    - ALSA: usb-audio: Add sample rate quirk for Plantronics C310/C520-M

  * Plantronics Blackwire C520-M - Cannot get freq at ep 0x1, 0x81
    (LP: #1709282)
    - ALSA: usb-audio: Add sample rate quirk for Plantronics C310/C520-M

  * TSC_DEADLINE incorrectly disabled inside virtual guests (LP: #1724912)
    - x86/apic: Silence "FW_BUG TSC_DEADLINE disabled due to Errata" on CPUs
      without the feature
    - x86/apic: Silence "FW_BUG TSC_DEADLINE disabled due to Errata" on
      hypervisors

  * x86/apic: Update TSC_DEADLINE quirk with additional SKX stepping
    (LP: #1724612)
    - x86/apic: Update TSC_DEADLINE quirk with additional SKX stepping

  * [Artful] Add support for Dell/Wyse 3040 audio codec (LP: #1723916)
    - SAUCE: ASoC: rt5670: Add support for Wyse 3040

  * [Artful] Some Dell Monitors Doesn't Work Well with Dell/Wyse 3040
    (LP: #1723915)
    - SAUCE: drm/i915: Workaround for DP DPMS D3 on Dell monitor

  * [Artful] Support headset mode for DELL WYSE (LP: #1723913)
    - SAUCE: ALSA: hda/realtek - Add support headset mode for DELL WYSE

  * Touchpad and TrackPoint Dose Not Work on Lenovo X1C6 and X280 (LP: #1723986)
    - SAUCE: Input: synaptics-rmi4 - RMI4 can also use SMBUS version 3
    - SAUCE: Input: synaptics - Lenovo X1 Carbon 5 should use SMBUS/RMI
    - SAUCE: Input: synaptics - add Intertouch support on X1 Carbon 6th and X280

  * Artful update to v4.13.8 stable release (LP: #1724669)
    - USB: dummy-hcd: Fix deadlock caused by disconnect detection
    - MIPS: math-emu: Remove pr_err() calls from fpu_emu()
    - MIPS: bpf: Fix uninitialised target compiler error
    - mei: always use domain runtime pm callbacks.
    - dmaengine: edma: Align the memcpy acnt array size with the transfer
    - dmaengine: ti-dma-crossbar: Fix possible race condition with dma_inuse
    - NFS: Fix uninitialized rpc_wait_queue
    - nfs/filelayout: fix oops when freeing filelayout segment
    - HID: usbhid: fix out-of-bounds bug
    - crypto: skcipher - Fix crash on zero-length input
    - crypto: shash - Fix zero-length shash ahash digest crash
    - KVM: MMU: always terminate page walks at level 1
    - KVM: nVMX: fix guest CR4 loading when emulating L2 to L1 exit
    - usb: renesas_usbhs: Fix DMAC sequence for receiving zero-length packet
    - pinctrl/amd: Fix build dependency on pinmux code
    - iommu/amd: Finish TLB flush in amd_iommu_unmap()
    - device property: Track owner device of device property
    - Revert "vmalloc: back off when the current task is killed"
    - fs/mpage.c: fix mpage_writepage() for pages with buffers
    - ALSA: usb-audio: Kill stray URB at exiting
    - ALSA: seq: Fix use-after-free at creating a port
    - ALSA: seq: Fix copy_from_user() call inside lock
    - ALSA: caiaq: Fix stray URB at probe error path
    - ALSA: li...

Changed in linux (Ubuntu Artful):
status: Fix Committed → Fix Released
Revision history for this message
Thomas G. (guillett) wrote :

Great thanks, it is working on my C1X5!

For those wondering what "remove i2c_801 from modules blacklist" means:
You should modify /etc/modprobe.d/blacklist.conf and comment the line with "blacklist i2c_i801" (i.e. add a # at the beginning of the line).

Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (21.9 KiB)

This bug was fixed in the package linux - 4.13.0-17.20

---------------
linux (4.13.0-17.20) artful; urgency=low

  * linux: 4.13.0-17.20 -proposed tracker (LP: #1728927)

  [ Seth Forshee ]
  * thunderx2 ahci errata workaround needs additional delays (LP: #1724117)
    - SAUCE: ahci: thunderx2: stop engine fix update

  * usb 3-1: 2:1: cannot get freq at ep 0x1 (LP: #1708499)
    - ALSA: usb-audio: Add sample rate quirk for Plantronics C310/C520-M

  * Plantronics Blackwire C520-M - Cannot get freq at ep 0x1, 0x81
    (LP: #1709282)
    - ALSA: usb-audio: Add sample rate quirk for Plantronics C310/C520-M

  * TSC_DEADLINE incorrectly disabled inside virtual guests (LP: #1724912)
    - x86/apic: Silence "FW_BUG TSC_DEADLINE disabled due to Errata" on CPUs
      without the feature
    - x86/apic: Silence "FW_BUG TSC_DEADLINE disabled due to Errata" on
      hypervisors

  * x86/apic: Update TSC_DEADLINE quirk with additional SKX stepping
    (LP: #1724612)
    - x86/apic: Update TSC_DEADLINE quirk with additional SKX stepping

  * [Artful] Add support for Dell/Wyse 3040 audio codec (LP: #1723916)
    - SAUCE: ASoC: rt5670: Add support for Wyse 3040

  * [Artful] Some Dell Monitors Doesn't Work Well with Dell/Wyse 3040
    (LP: #1723915)
    - SAUCE: drm/i915: Workaround for DP DPMS D3 on Dell monitor

  * [Artful] Support headset mode for DELL WYSE (LP: #1723913)
    - SAUCE: ALSA: hda/realtek - Add support headset mode for DELL WYSE

  * Touchpad and TrackPoint Dose Not Work on Lenovo X1C6 and X280 (LP: #1723986)
    - SAUCE: Input: synaptics-rmi4 - RMI4 can also use SMBUS version 3
    - SAUCE: Input: synaptics - Lenovo X1 Carbon 5 should use SMBUS/RMI
    - SAUCE: Input: synaptics - add Intertouch support on X1 Carbon 6th and X280

  * Artful update to v4.13.8 stable release (LP: #1724669)
    - USB: dummy-hcd: Fix deadlock caused by disconnect detection
    - MIPS: math-emu: Remove pr_err() calls from fpu_emu()
    - MIPS: bpf: Fix uninitialised target compiler error
    - mei: always use domain runtime pm callbacks.
    - dmaengine: edma: Align the memcpy acnt array size with the transfer
    - dmaengine: ti-dma-crossbar: Fix possible race condition with dma_inuse
    - NFS: Fix uninitialized rpc_wait_queue
    - nfs/filelayout: fix oops when freeing filelayout segment
    - HID: usbhid: fix out-of-bounds bug
    - crypto: skcipher - Fix crash on zero-length input
    - crypto: shash - Fix zero-length shash ahash digest crash
    - KVM: MMU: always terminate page walks at level 1
    - KVM: nVMX: fix guest CR4 loading when emulating L2 to L1 exit
    - usb: renesas_usbhs: Fix DMAC sequence for receiving zero-length packet
    - pinctrl/amd: Fix build dependency on pinmux code
    - iommu/amd: Finish TLB flush in amd_iommu_unmap()
    - device property: Track owner device of device property
    - Revert "vmalloc: back off when the current task is killed"
    - fs/mpage.c: fix mpage_writepage() for pages with buffers
    - ALSA: usb-audio: Kill stray URB at exiting
    - ALSA: seq: Fix use-after-free at creating a port
    - ALSA: seq: Fix copy_from_user() call inside lock
    - ALSA: caiaq: Fix stray URB at probe error path
    - ALSA: li...

Changed in linux (Ubuntu):
status: Fix Committed → Fix Released
AaronMa (mapengyu)
Changed in hwe-next:
assignee: nobody → AaronMa (mapengyu)
importance: Undecided → Critical
Changed in linux (Ubuntu):
importance: Undecided → Critical
Changed in linux (Ubuntu Artful):
importance: Undecided → Critical
assignee: nobody → AaronMa (mapengyu)
Revision history for this message
Archish (archish) wrote :

Can the fix be downported to 14.04 LTS(4.4 series kernel) release as well?

Changed in hwe-next:
status: Fix Committed → Fix Released
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